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Middletown Medical Group

FAQ

How do I schedule, change or cancel an appointment?

Please call our office at (513) 424-2535 to schedule an appointment. Please give at least 24 hours notice if you need to change or cancel an appointment. You can also schedule or reschedule an appointment using the MyChart electronic medical record.

Are you accepting new patients?

Yes, we are accepting new patients, 16 and older.

Do I have to pay at the time of service?

Yes, all co-pays and previous balances are due at the time of service.

What form of payment do you accept?

We accept cash, checks, debit cards and credit cards (Visa, MasterCard, Discover and American Express cards).

What age does a patient have to be in order to be seen at Middletown Medical Group?

We accept patients 16 and older.

What should I bring to my first appointment?

You should bring the following to your first appointment at Middletown Medical Group: completed Patient Registration Form current insurance card, photo ID, a list of your allergies, a list of the other physicians you see and the medical conditions you see them for, and all current medications (including any supplements and over the counter medications).

How early do I need to arrive for my appointment?

We recommended you arrive at least 15-20 minutes prior to your appointment to allow time to submit your paperwork and for the verification or update of your insurance and/or personal information.

Do you perform any lab tests at your facility?

Yes, we collect blood for lab tests done through CompuNet Laboratories. We also perform some rapid, in-house tests that provide immediate results.

What if I am sick and would like to be seen the same day?

We do offer same-day appointments for sick visits.

What do I do if there is an emergency or if I get sick after normal business hours?

If you have a medical emergency, you are advised to call 911 at any hour of the day. If you become sick after normal business hours, and it is not a medical emergency, you can call our office at (513) 424-2535, and you will be connected to the on-call physician.

What if I have a question that is not addressed in this list of frequently asked question?

Please call (513) 424+2535 if you have a question that is not addressed on this website.

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